KB CRATES / WHMCS ADDON

Your knowledgebase. Already packed.

Give your customers a stronger place to find answers. KB Crates brings 648 ready-to-use articles and practical content management tools into your WHMCS knowledgebase.

Native WHMCS articles. Bundled content. Updates you control.

THE COMPLETE KB CRATES ADDON

One addon. Eight content packs.

INTRODUCTORY PRICE · USD

$59.95

Regular price

$79.95

Choose the packs you need. Add the rest whenever you’re ready.

bundled content packs

641

customer-facing articles

Native

WHMCS knowledgebase records

Your call

when pack changes are applied

A useful knowledgebase starts here.

Publish ready-made help content, then organize it and keep it current from one place in WHMCS.

01 / SAFE SYNC

Update the pack. Keep your changes.

Compare bundled revisions with your installed articles. Local edit protection flags conflicts for review, with Keep Local and Use Bundled Version actions.

02 / GUIDED SETUP

A clear path from install to articles.

Work through the system check, safety preferences, and pack selection. Install the content that fits your services and add other packs later.

03 / SEARCH ANALYTICS

See what customers are looking for.

Review popular searches and searches without results. Collection is optional, with configurable retention and an administrator clear-data action.

04 / BULK MANAGER

Keep more articles organized at once.

Filter articles and apply supported category, tag, and visibility changes to up to 200 selected base articles per action.

05 / KB Tags Manager

Make a busy tag cloud easier to use.

Limit displayed tags, filter by minimum usage, choose popularity or alphabetical order, and optionally show article counts.

06 / KB Paginator

Simple short scrolls.

With an expansive knowledgebase calls for an easy way to filter and sort articles.

07 / COMPATIBILITY & RECOVERY

Check first. Make changes deliberately.

Check the knowledgebase schema before writes. Pre-change snapshots and missing-article repair help you manage bundled content with care.

EVERY PACK INCLUDED

Fifteen packs. Plenty of answers.

641 customer-facing articles are bundled with KB Crates. Select the packs that match your hosting services.

31 ARTICLES

WP Toolkit

WordPress management, updates, backups, cloning, and security guidance.

32 ARTICLES

cPanel Email

Mailbox setup, mail clients, authentication, delivery, and everyday email tasks.

55 ARTICLES

cPanel Domains & DNS

Domains, DNS records, redirects, DNSSEC, and common configuration tasks.

73 ARTICLES

cPanel & Hosting

Files, databases, software, metrics, preferences, and hosting essentials.

38 ARTICLES

cPanel AI & Site Creation

Meridian, AI Assistant, Nova, Sitejet AI, and site creation guidance.

69 ARTICLES

cPanel SSL & Security

SSL/TLS, AutoSSL, authentication, and practical website security.

56 ARTICLES

cPanel Backups & Restore

Backup tools, archive handling, and file and directory restoration.

57 ARTICLES

Troubleshooting

Symptom-first diagnostics for websites, WordPress, PHP, databases, and more.

32 ARTICLES

Softoculous

Guides for installing, updating, backing up, and troubleshooting applications with Softaculous.

31 ARTICLES

Sitejet Builder

Guides for building, editing, and publishing Sitejet websites, including forms and troubleshooting.

34 ARTICLES

Plesk & Hosting

Guides for managing websites, email, files, databases, and backups in Plesk.

32 ARTICLES

WordPress Content Management

Guides for managing WordPress posts, pages, media, navigation, and publishing.

32 ARTICLES

DirectAdmin

Guides for managing DirectAdmin domains, email, databases, PHP settings, and backups.

24 ARTICLES

JetBackup

Guides for downloading backups, restoring data, and resolving common JetBackup issues.

45 ARTICLES

Drupal

Guides for managing Drupal content, users, permissions, updates, and common site issues.

55 ARTICLES

Troubleshooting

Symptom-first diagnostics for websites, WordPress, PHP, databases, and more.

Content totals reflect KB Crates v1.1.0. Some documented cPanel and WordPress features depend on the tools and licenses available in your hosting environment.

YOUR CONTENT, IN YOUR WHMCS

Fits the knowledgebase you already use.

KB Crates creates native WHMCS categories and articles. Your customers read them through your existing WHMCS knowledgebase, while you manage the bundled content from the addon.

01 / CHECK PACK STATUS

Compare installed articles with the pack files in your current addon release.

02 / REVIEW DETECTED CHANGES

Keep local edits or explicitly choose the bundled version for a conflict.

03 / RUN SAFE SYNC

Apply eligible content changes when you decide the pack is ready.

FROM PACKAGE TO PUBLISHED HELP

Unpack. Set up. Make it yours.

Start with a current WHMCS backup, then follow the included installation guide.

Install the addon

Upload the addon folder to WHMCS, activate KB Crates, and assign the administrator roles that need access.

Choose your packs

Complete Guided Setup and select the content packs that match the services you provide.

Make the content yours

Review your native WHMCS articles, make local edits, and use the management tools as your knowledgebase grows.

Designed for self-hosted WHMCS 8.13 and 9.0.

Use a PHP version supported by your WHMCS release. KB Crates checks the installed knowledgebase schema before allowing content writes.

BEFORE YOU UNPACK

A few things to know.

Straightforward answers about content, updates, and how KB Crates works.

Are all eight content packs included?

Yes. KB Crates v1.1.0 bundles all fifteen packs and 648 customer-facing articles. Install only the packs you want to use; the others remain available for later.

Will my customers use a separate knowledgebase?

No. Installed content becomes native WHMCS categories and articles, displayed through your existing WHMCS knowledgebase.

What happens to articles I edit?

Local edit protection is enabled by default. Safe Sync detects managed article changes and flags conflicts for review. Keep Local preserves your version, while Use Bundled Version explicitly replaces it.

How do content-pack updates arrive?

Updated pack files ship inside later KB Crates releases. After updating the addon files, check the relevant pack, review its changes, and run Safe Sync when you are ready.

Does Search Analytics track individual customers?

It stores daily search phrase aggregates, not separate client IDs, IPs, sessions, or user agents. Search phrases may still contain personal information, so collection is off by default and retention is configurable.

Does the page price include hosting or WHMCS?

The listed price is for KB Crates. A self-hosted WHMCS installation and the hosting tools described by each selected content pack are separate requirements.

READY TO BUILD A BETTER KNOWLEDGEBASE?

The answers are already packed.

Get all 15 packs and 641 articles for the introductory price of $59.95 USD. Regular price: $79.95.